Keeping live services on air is hard enough. But as Appear estates grow from a handful of chassis to dozens, or hundreds, day-2 operations can become the bottleneck: version drift, inconsistent configurations, slow onboarding, and too many manual steps during upgrades and troubleshooting.

Today we’re launching Appear XM, a self-hosted tool designed to help broadcast operators and engineers monitor, configure, and maintain an entire estate of Appear products from one secure, central interface.

What is Appear XM?

Appear XM is a self-hosted management tool that runs in a Docker container inside your environment. It provides a secure, centralised platform for managing an estate of Appear chassis, helping you onboard systems quickly, understand estate health at a glance, and complete essential maintenance tasks from one place.

Appear XM is designed for the operational reality of broadcasters: strict security requirements, change control, and the need for predictable tooling that works at scale.

Why we built Appear XM

From customer onboarding sessions to support interactions, we repeatedly heard a consistent theme: estate management doesn’t scale with spreadsheets and chassis-by-chassis processes.

As deployments grow, teams need:

A single, reliable view of what’s deployed and what’s healthy

Faster ways to onboard new sites and standardise environments

A practical way to reduce version mismatches and avoidable configuration errors

A smoother path to ongoing maintenance without disrupting operations

Appear XM addresses this gap by providing a purpose-built management layer for Appear estates—so teams can spend less time on repetitive maintenance and more time on delivering great live services.

What you can do with Appear XM (day one)

Appear XM includes local authentication and role-based access control so teams can align access to operational responsibilities between “observer” (view-only access and downloads), “expert” (onboarding and maintenance actions like upgrades and license installs) and “admin” (full access including user and attribute management).

Onboard chassis quickly and group them logically

Bring chassis into Appear XM using primary and secondary IP addresses, then assign attributes for grouping and filtering in whatever way makes sense for your estate, by location, function, region, or any structure your operations team uses.

See your whole estate in one view

Appear XM provides an inventory dashboard with: Chassis and module visibility, status and last contact time, filtering by text, module, license, and attributes, quick links to chassis login and module details

Export maintenance artefacts in minutes

When you’re troubleshooting, auditing, or standardising, Appear XM helps you export: Configuration files, inventory lists, debug logs

Manage licenses across the estate

View installed licenses by module and install new licenses per chassis directly from the Appear XM dashboard.

Upgrade software at scale

Appear XM supports software upgrades using locally stored images, including bulk upgrade actions across multiple chassis—reducing the friction of keeping large estates aligned.

Prioritise issues with an alarm overview

Appear XM provides an aggregated alarm summary by severity so operators can prioritise response quickly (view-only summary in the current scope).

Availability

Appear XM is included with a valid SLA support subscription. There is no limit on the number of Appear XM instances per customer with SLA support. You can download the software and documentation from Appear Hub.

Next steps

Book a walkthrough to see a demo of Appear XM in action and learn how it could work for you in your environment

Book a walkthrough