“Delivering 270 channels in premium quality requires an enormous amount of bandwidth, robust live transcoding and computing power. We chose Appear not only because of its industry-leading technology, but because it offers a partnership that supports our complex technical considerations and needs. The Appear X Platform was the most compact, energy efficient, and powerful transcoding platform we surveyed, making it an efficient, sustainable and cost-effective option for us. With the X Platform, we’re able to meet growing demands from our expanding subscriber base without faulting on the quality of experience we deliver.”
Adnan Kapetanović, Head of Video Operations
Context
BH Telecom selected Appear to enhance the live channel processing software for its Moja TV service. The project involved the provision and integration of a sophisticated IPTV transcoding and multiplexing platform, which offers BH Telecom substantial cost and efficiency savings.
Challenge
- Replacing the existing software managing live channel processing for the “Moja TV” service.
- Integrating a system that can transcode and multiplex many channels into the existing ecosystem.
- Providing comprehensive technical training to the BH Telecom team for efficient system operation.
Solutions
- The system was deployed in collaboration with Bosnian integrator Net Solution d.o.o. with Appear providing extensive technical training for BH Telecom and Net Solution d.o.o. in Oslo.
- This training equipped both teams with the essential tools and resources needed to operate the platform efficiently.
Result
- BH Telecom benefits from improved video quality and efficient channel management, enhancing the end-user experience.
- The new transcoding platform and multiplexing solution allows BH Telecom to handle a larger number of television and radio services.
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